Support helps with file access, product questions, Gumroad checkout issues and affiliate/partner communication. Digital product purchase goes through Gumroad, not through the support form.
Gumroad flow: Purchase flow: product page → Gumroad checkout → Gumroad delivery. Support helps if something does not work or if there is a question before/after purchase.
Gumroad delivery
Email not received, files not visible or question about Gumroad library access.
PDF + Bonus Pack
Questions about guide content, bonus materials, checklists and proper use.
Affiliate / partner
Collaboration inquiries without claims of guaranteed sales, profit or outcomes.